Terms of Service

These Terms set out the conditions for booking and using the scuba diving and related services (the "Service") provided by Nautilus Dive Jeju (the "Company").

Article 1 (Purpose)

These Terms define the rights, obligations and responsibilities between the Company and customers who book or use the Service (the "User").

Article 2 (Booking and Payment)

1. Users may book via the Company's website, by phone, or through partner platforms.
2. A booking is confirmed upon the Company's confirmation (contact).
3. Payment method and timing: [State the actual payment method, e.g. on-site payment / advance deposit / platform payment].

Article 3 (Cancellation and Refund)

If the User cancels a booking for personal reasons, refunds follow the criteria below.

• Cancellation up to [ ] days before the service date: full refund
• Cancellation between [ ] days and [ ] days before: [ ]% refund
• Cancellation within [ ] days up to the service day: [ ]% refund or no refund
• [State the no-show policy, e.g. no refund]

※ Bookings made through partner platforms (such as MyRealTrip) follow the cancellation and refund rules of that platform.

Article 4 (Cancellation by the Company, e.g. Bad Weather)

1. If diving is not possible due to weather conditions affecting safety — typhoons, high waves, strong winds — the Company may cancel the booking or change the schedule.
2. In such cases the User is offered [a full refund / a schedule change].
3. The User shall not object to the Company's safety-based cancellation decisions.

Article 5 (Safety and Health Disclosure)

1. Scuba diving involves physical activity; Users must be in a state of health suitable for diving.
2. Participation may be restricted for safety in the following cases: [e.g. cardiovascular disease, respiratory disease, pregnancy, intoxication, certain medications — state actual criteria].
3. Users must truthfully disclose their health condition before booking and participating; the Company is not responsible for issues arising from non-disclosure.
4. Users must follow the instructor's safety instructions; the Company's liability may be limited for accidents caused by failure to follow instructions.

Article 6 (Obligations of the Company)

1. The Company provides internationally certified instructors and verified equipment for a safe service.
2. The Company complies with applicable laws and safety rules.

Article 7 (Limitation of Liability)

1. The Company's liability may be limited for damage arising from causes beyond its control, such as force majeure, the User's intent or negligence, or non-disclosure of health conditions.
2. [State insurance details, e.g. whether and to what extent accidents during diving are insured]

Article 8 (Changes to the Terms)

1. The Company may amend these Terms when necessary and will announce changes on the website.
2. These Terms take effect on [Effective date: YYYY-MM-DD].

Article 9 (Contact)

For inquiries about the Service or these Terms, please contact us below.

• Business name: Nautilus Dive Jeju
• Phone: +82 10-8756-7856
• Email: [Official email address]
• Address: 693-7, Ieodo-ro, Seogwipo-si, Jeju-do, Republic of Korea (Bldg. A/B)