Terms of Service

These Terms set out the conditions for booking and using the scuba diving and related services (the "Service") provided by Nautilus Dive Jeju (the "Company").

Article 1 (Purpose)

These Terms define the rights, obligations and responsibilities between the Company and customers who book or use the Service (the "User").

Article 2 (Booking and Payment)

1. Users may book via the Company's website, by phone, or through partner platforms.
2. A booking is confirmed upon the Company's confirmation (contact).
3. Payment is made by on-site payment, advance deposit, or platform payment; the specific method and timing are confirmed when the booking is confirmed.

Article 3 (Cancellation and Refund)

If the User cancels a booking for personal reasons, refunds follow the criteria below.

• Notice up to 3 days before the service date: full refund
• Notice 2 days before the service date: refund minus 50% of the paid amount
• Notice 1 day before through the service day: no cancellation or refund
• If the service date has not yet been confirmed: full refund
• No-show (booked but did not visit): no refund

※ Bookings made through partner platforms (such as MyRealTrip) follow the cancellation and refund rules of that platform.

Article 4 (Cancellation by the Company, e.g. Bad Weather)

1. If diving is not possible due to weather conditions affecting safety (typhoons, high waves, strong winds), the Company may cancel the booking or change the schedule.
2. In such cases the User is offered a choice of a full refund or a schedule change.
3. The User shall not object to the Company's safety-based cancellation decisions.

Article 5 (Safety and Health Disclosure)

1. Scuba diving involves physical activity; Users must be in a state of health suitable for diving.
2. Participation may be restricted for safety in the following cases: cardiovascular disease, respiratory disease, pregnancy, intoxication, certain medications, and similar conditions.
3. Users must truthfully disclose their health condition before booking and participating; the Company is not responsible for issues arising from non-disclosure.
4. Users must follow the instructor's safety instructions; the Company's liability may be limited for accidents caused by failure to follow instructions.

Article 6 (Obligations of the Company)

1. The Company provides internationally certified instructors and verified equipment for a safe service.
2. The Company complies with applicable laws and safety rules.

Article 7 (Limitation of Liability)

The Company's liability may be limited for damage arising from causes beyond its control, such as force majeure, the User's intent or negligence, or non-disclosure of health conditions.

Article 8 (Changes to the Terms)

1. The Company may amend these Terms when necessary and will announce changes on the website.
2. These Terms take effect on July 10, 2026.

Article 9 (Contact)

For inquiries about the Service or these Terms, please contact us below.

• Business name: Nautilus Dive Jeju
• Phone: +82 10-8756-7856
• Email: hello@jejuscubadiving.com
• Address: 693-7, Ieodo-ro, Seogwipo-si, Jeju-do, Republic of Korea (Bldg. A/B)